1. Who We Are
Murdoch Leads ("we", "us", "our") is a lead generation company operating under the laws of England and Wales. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, please contact us at: privacy@murdochleads.com
2. What Data We Collect
We may collect the following personal data:
- Contact information: name, email address, phone number, company name
- Usage data: pages visited, time spent on site, referring URLs, browser type and device information
- Communications: any information you provide when you contact us via our website form or email
- Business data: information about your company and requirements provided during onboarding or service delivery
3. How We Collect Your Data
We collect data in the following ways:
- When you complete and submit the contact form on our website
- When you email or call us directly
- Automatically through cookies and analytics tools when you browse our website
- Through legitimate business sources when we research prospective clients as part of our services
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide the services you have requested
- Send you relevant information about our services (where you have given consent or we have a legitimate interest)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure the security of our business
We will never sell your personal data to third parties.
5. Legal Basis for Processing
We process your data on the following legal bases under UK GDPR:
- Legitimate interests: to run and improve our business and respond to enquiries
- Contract: where processing is necessary to fulfil a contract with you
- Consent: where you have explicitly opted in to receive marketing communications
- Legal obligation: where we are required to process data to comply with the law
6. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry data is typically retained for up to 2 years. Client data is retained for the duration of our contract and up to 6 years thereafter for legal and accounting purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate or incomplete data
- Erasure of your personal data in certain circumstances
- Restriction of processing in certain circumstances
- Data portability — to receive your data in a machine-readable format
- Object to processing based on legitimate interests or for direct marketing
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@murdochleads.com. We will respond within 30 days.
8. Cookies
Our website uses cookies to improve your experience and analyse site traffic. Cookies are small text files stored on your device. We use:
- Essential cookies: required for the website to function correctly
- Analytics cookies: to understand how visitors use our site (e.g. Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
9. Third Parties
We may share your data with trusted third-party service providers who assist us in operating our business, including hosting providers, email platforms, and analytics services. All third parties are contractually required to handle your data securely and in accordance with UK GDPR.
We do not transfer your data outside the UK or EEA without ensuring appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact & Complaints
For any privacy-related queries, please contact us at privacy@murdochleads.com.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.